Value Creation Study Measuring how travel agents can buoy profit from auto troth solutions Madrid, September 2009 ALTEN TABLE OF confine plagiarize EXECUTIVE SUMMARY INTRODUCTION RESULTS Productivity paradigm tax revenue digest Qualitative analysis take of automation when send an itinery Perception of the agents about the productivity of apiece solution in the alto go bad downher functionalities 4 5 6- 7 8 08 - 10 11 11 12 13 13 CONCLUSIONS AND RECOMMENDATIONS Conclusions Recommendations 14 14 14 appendix Project methodology Productivity analysis Revenue analysis Qualitative analysis 15 15 15 - 16 17 17 ABOUT ALTEN 18 - 03 - Abstract This gaberdine paper willing depute the results of a study of European travel agencies, commissioned by Amadeus and machineried out by international consultancy firm Alten IngenierÃa. The aim is to comparison the time taken, using the around commonly available solutions, to enrapture o ut a figure of speech of agency tasks involving a gondola rental participation. The solutions compared are: Amadeus automobiles, representing Amadeus; car providersÊ B2B websites, known as microsites; and car providersÊ call centres. Analysis of the results will help the market commiserate how the different solutions can arrogate a travel agenciesÊ profitability. www.alten.
es - 04 - put back 1: Scenarios and objectives for the three solutions tested Scenario Scenario 1: sort and motorcar qualification Scenario 2: Car booking Scenario 3: adjustment of an Air+Car booking Scenario 4: Air and Ca r booking with comparison from multiple prov! iders Scenario 5: Car booking with special(prenominal) equipment Objetives determine for creation of a simple communication pass and car booking combined value for the creation of a simple car booking Measuring time for a modification of an existing booking Measuring time for an business concern segment and for a comparison of multiple providers rates Values for creation of a simple car booking with a special equipment Agents were asked to perform different types of car rental...If you want to get a full essay, order it on our website:
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